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Access your Vantage West Rewards account information inside Online Banking.
Earn rewards when you use these Vantage West cards.
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Frequently Asked Questions
What is Vantage West Rewards?
Vantage West Rewards is a program that offers points for qualifying purchases made with your Vantage West personal credit or debit card. Points may be redeemed for cash back, merchandise, travel, and other rewards.
Do I need to enroll for the program?
All Vantage West credit and debit cards are automatically enrolled in Vantage West Rewards and can earn points with qualifying purchases.
How many points do I earn & how do I earn them?
Points accrue at a rate of one (1) point for every $5.00 in qualifying net purchases made with your Vantage West Debit Card and one (1) point for every $2.00 in qualifying net purchases made with your Vantage West Credit Card.
Reward points are earned when you use your Vantage West credit or debit card for signature-based transactions. These generally include retail or online purchases that do not require using a PIN.
When using debit at check-out lines, be sure to run your card as “credit” to ensure the transaction qualifies for rewards.
How do I know how many points I have? How do I redeem my points?
You can check your point balance and redeem points online at rewards.vantagewest.org. Vantage West Rewards point information is also included in your monthly account statement.
What happens to my points if my card is blocked, lost or stolen?
Your Vantage West Reward points are connected to your Vantage West account number, not your card number. This means previously earned points are never lost or need to be transferred – even if your card is blocked, lost or stolen.
Can I combine points?
Please note that points earned on all cards issued under the same account number are automatically combined or householded.
When can I redeem my Vantage West Rewards?
The minimum point requirement to redeem is 2500 points.
Will My Vantage West Rewards Points Expire?
You can accumulate points and grow your rewards for as long as you actively use your card. However, earned points expire should your card remain inactive for 2 years. Gifted points expire 1 year from the gift date no matter account activity.
For questions or help with your rewards account, please call Vantage West Rewards Member Service at (866) 247-7939, 8 am to 10 pm EST on weekdays and 9 am to 10 pm EST on weekends – except on national holidays – or email us at firstname.lastname@example.org.
See complete Rewards Terms and Conditions for more details.