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Access your Vantage West Rewards account information inside Online Banking.
Earn rewards when you use these Vantage West cards.
Connect Visa® Credit
Vantage West Visa® Debit
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Frequently Asked Questions
What are Vantage West Rewards?
Vantage West Rewards is a program that offers points for qualifying purchases made with your Vantage West personal credit or debit card. Points may be redeemed for cash back, merchandise, travel, and other rewards.
Cash back can be deposited into any of your Vantage West accounts or credited to a Vantage West loan. This will not replace a payment but will reduce the principal on the loan.
Do I need to enroll into the program?
All Vantage West credit and debit cards are automatically enrolled in Vantage West Rewards and can earn points with qualifying purchases.
How many points do I earn?
Please note that different cards earn points differently.
Your debit card accrues points at a rate of one (1) point for every $5.00 in qualifying net purchases.
The type of credit card you have will determine how many points you earn and for what type of transaction. The Connect Visa Card earns one (1) point for every $2.00 in qualifying net purchases. The Connect Rewards card earns (5) points for every $1.00 in qualifying net purchases in the category of your choice, (3) points for every $1.00 in qualifying gas purchases, (2) points for every $1.00 in qualifying grocery purchases, and (1) point for every $1.00 spent on other qualifying net purchases.
What is a qualifying purchase?
Your credit or debit card must be used as a signature-based transaction. These generally include retail or online purchases that do not require using a PIN.
When using debit at check-out lines, be sure to run your card as “credit” to ensure the transaction qualifies for rewards.
Can I combine points?
Points earned on all cards (debit and credit) issued under the same account number are automatically combined for you.
How do I check my point balance and redeem them?
1.) You can check your point balance and redeem points online at rewards.vantagewest.org.
2.) Point information is included in your monthly account statement.
You will also be able to see if any points are set to expire in the next 90 days.
When can I redeem my Vantage West Rewards?
The minimum point requirement to redeem is 2,500 points.
Will My Vantage West Rewards Points Expire?
As long as you make (1) qualified purchase with your card every (2) years your earned points will not expire.
Gifted points expire (1) year from the date the points are gifted or purchased.
Bonus points expire (1) year from the date they are awarded.
What happens to my points if my card is blocked, lost or stolen?
Your Vantage West Reward points are connected to your Vantage West account number, not your card number. This means previously earned points are never lost or need to be transferred – even if your card is blocked, lost or stolen.
For questions or help with your rewards account, please call Vantage West Rewards Member Service at (866) 247-7939, 8 am to 10 pm EST on weekdays and 9 am to 10 pm EST on weekends – except on national holidays – or email us at firstname.lastname@example.org.
See complete Rewards Terms and Conditions for more details.