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Membership is open to anyone who lives, works, worships, attends school or volunteers in (as well as all businesses located in) these geographic areas…
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If you feel your device, account, or personal information may have been compromised, rest assured, we are here to help.
Start by following these three simple steps:
If you have questions on the legitimacy of an email or text message, please contact us:
We have seen an increase in fake text messages and phone calls from scammers impersonating Vantage West Credit Union. These communications may ask you to click a link, verify a transaction, provide personal information, or share the one-time passcode that has been sent to your phone or email.
You can protect yourself from falling victim to these phishing attacks by taking these measures
It is important to remember that Vantage West employees will never call and ask for your one-time passcode or personal information. If we contact you to verify a suspicious transaction, we will already have the necessary information to assist you.
If you have a question for us about your account and if you call VWCU, we may text you a one-time passcode and ask you to confirm it. This is a security measure to verify that we are talking to you and not someone impersonating you.
If you receive a call or a text message from someone claiming to be from Vantage West asking for your personal information, do not provide it. Instead, contact us at 800.888.7882, via Live Chat, or send us a secure message through online banking.
82, via Live Chat, or send us a secure message through online banking.
Online Banking If you are logging in for the first time (or if it has been 6 months since your last log in), use temporary credentials in the box to the right. Once in, you’ll be prompted to set up new credentials.