--- title: "Security & Fraud" description: "Knowledge Center: Security & Fraud Information, resources, and tools to help you succeed. Has Your Account Been Compromised? If your device, account, or personal information may have been compromised we are here to help! Start with these simple steps: Change your online credentials, including your username and password, immediately. This can be done in the […]" featured_image: "https://vantagewest.org/wp-content/uploads/2025/12/17-scaled.jpg" url: "https://vantagewest.org/knowledge-center/security-and-fraud/" date_modified: "2026-06-29T09:24:04-07:00" --- Home » Knowledge Center » Security & Fraud # Knowledge Center: Security & Fraud Information, resources, and tools to help you succeed. --- ## Loop Grid ![Cybersecurity Blog](https://vantagewest.org/wp-content/uploads/2026/10/Blog-Banner-for-Website-Content-47.png)[ ](https://vantagewest.org/cybersecurity-for-arizona-small-businesses/) - [Business Resources](https://vantagewest.org/category/business-resources/), [Cybersecurity](https://vantagewest.org/category/security-fraud/cybersecurity/), [Identity Theft](https://vantagewest.org/category/security-fraud/identity-theft/), [Passwords](https://vantagewest.org/category/security-fraud/passwords/), [Phishing](https://vantagewest.org/category/security-fraud/phishing/), [Scams](https://vantagewest.org/category/security-fraud/scams/), [Security & Fraud](https://vantagewest.org/category/security-fraud/), [Tools & Guides](https://vantagewest.org/category/business-resources/tools-guides/) ### [Cybersecurity for Arizona Small Businesses](https://vantagewest.org/cybersecurity-for-arizona-small-businesses/) Arizona’s local businesses create jobs, support families, and keep neighborhoods strong. Protecting those businesses means protecting the systems, bank accounts, and customer data they use every day. Vantage West Credit... [ Read More ](https://vantagewest.org/cybersecurity-for-arizona-small-businesses/) ![What Is Phishing? How to Spot Email & Text Scams](https://vantagewest.org/wp-content/uploads/2026/08/Blog-Banner-for-Website-Content-35.png)[ ](https://vantagewest.org/what-is-phishing/) - [Cybersecurity](https://vantagewest.org/category/security-fraud/cybersecurity/), [Phishing](https://vantagewest.org/category/security-fraud/phishing/), [Scams](https://vantagewest.org/category/security-fraud/scams/), [Security & Fraud](https://vantagewest.org/category/security-fraud/) ### [What is Phishing? How to Spot Email & Text Scams](https://vantagewest.org/what-is-phishing/) What is Phishing? Don’t take the Bait. Scammers are always looking for new ways to steal personal data, passwords, account numbers, and banking credentials. These cybersecurity tips can help you... [ Read More ](https://vantagewest.org/what-is-phishing/) ![Password manager security tips for online banking](https://vantagewest.org/wp-content/uploads/2024/10/Password-Manager.jpg)[ ](https://vantagewest.org/why-you-should-consider-using-a-password-manager/) - [Passwords](https://vantagewest.org/category/security-fraud/passwords/), [Security & Fraud](https://vantagewest.org/category/security-fraud/) ### [Why You Should Consider Using a Password Manager ](https://vantagewest.org/why-you-should-consider-using-a-password-manager/) Managing passwords in today’s digital world is more critical than ever, especially for credit union members who often juggle multiple financial accounts. A password manager can streamline your online security... [ Read More ](https://vantagewest.org/why-you-should-consider-using-a-password-manager/) ![How to identify and avoid QR code scams](https://vantagewest.org/wp-content/uploads/2024/08/QR-Scams.jpg)[ ](https://vantagewest.org/beware-the-code-how-qr-scams-are-targeting-your-wallet/) - [Scams](https://vantagewest.org/category/security-fraud/scams/), [Security & Fraud](https://vantagewest.org/category/security-fraud/) ### [Beware the Code: How QR Scams Are Targeting Your Wallet](https://vantagewest.org/beware-the-code-how-qr-scams-are-targeting-your-wallet/) What are QR Codes? QR codes (Quick Response codes), invented in 1994 by Denso Wave, are matrix barcodes consisting of black squares on a white background. They can store various... [ Read More ](https://vantagewest.org/beware-the-code-how-qr-scams-are-targeting-your-wallet/) ![Card shimming fraud awareness and prevention](https://vantagewest.org/wp-content/uploads/2024/07/Shimming.jpg)[ ](https://vantagewest.org/how-to-protect-yourself-from-card-skimming-and-shimming/) - [Security & Fraud](https://vantagewest.org/category/security-fraud/), [Skimming](https://vantagewest.org/category/security-fraud/skimming/) ### [How to Protect Yourself from Card Skimming and Shimming](https://vantagewest.org/how-to-protect-yourself-from-card-skimming-and-shimming/) Card skimming and shimming are sophisticated methods used by criminals to steal credit card information and they pose significant risks to consumers. Here’s how you can stay informed and safeguard... [ Read More ](https://vantagewest.org/how-to-protect-yourself-from-card-skimming-and-shimming/) ![Person using online banking on a laptop](https://vantagewest.org/wp-content/uploads/2017/10/AdobeStock_85619102-1-scaled.jpeg)[ ](https://vantagewest.org/data-security-basics-10-easy-steps-digital-self-defense/) - [Cybersecurity](https://vantagewest.org/category/security-fraud/cybersecurity/), [Security & Fraud](https://vantagewest.org/category/security-fraud/) ### [Data Security Basics: 10 Easy Steps for Digital Self Defense](https://vantagewest.org/data-security-basics-10-easy-steps-digital-self-defense/) We race through today’s world leaving a trail of data behind us, from information about which cat videos we’ve enjoyed to personally identifiable information that cyber criminals can use to... [ Read More ](https://vantagewest.org/data-security-basics-10-easy-steps-digital-self-defense/) Previous Page1 [Page2](https://vantagewest.org/knowledge-center/security-and-fraud/?e-page-c2dbb17=2) [Page3](https://vantagewest.org/knowledge-center/security-and-fraud/?e-page-c2dbb17=3) [Page4](https://vantagewest.org/knowledge-center/security-and-fraud/?e-page-c2dbb17=4) [Next](https://vantagewest.org/knowledge-center/security-and-fraud/?e-page-c2dbb17=2) ## Has Your Account Been Compromised? --- If your device, account, or personal information may have been compromised we are here to help! Start with these simple steps: 1. Change your online credentials, including your username and password, immediately.This can be done in the Settings > Security section of online and mobile banking 2. Contact us immediately at**** 800.888.7882****Describe the situation to us so that we can help find a solution 3. Have your computer/mobile device scanned for malware If you have questions on the legitimacy of an email or text message, please contact us: [Call Us](tel:800.888.7882) [EMAIL US](mailto:member.service@vantagewest.org) ## Report Fraud --- [Card Controls in Online Banking](https://secure.vantagewest.org/CardManagementV2) [Report Fraud in Online Banking](https://secure.vantagewest.org/VWCUFraudDispute) [Set Up Account Alerts](https://secure.vantagewest.org/NotificationSettings) [Written Statement of Unauthorized Transactions](https://vantagewest.org/wp-content/uploads/2025/12/Written-Statement-of-Unauthorized-Transactions-2025.pdf) ## Knowledge Center Quick Links --- --- --- ## Alerts ## Information, resources, and tools to help you succeed. --- ## Loop Grid ![Vantage West Credit Union logo featured image](https://vantagewest.org/wp-content/uploads/2025/12/17-scaled.jpg)[ ](https://vantagewest.org/spoofing-calls/) - [Alerts](https://vantagewest.org/category/security-fraud/security-alerts/), [Security & Fraud](https://vantagewest.org/category/security-fraud/) ### [Spoofing Calls](https://vantagewest.org/spoofing-calls/) Be aware of fraudulent calls. Vantage West will never ask for your PIN, card information including the three-digit code, or online banking password. ... [ Read More ](https://vantagewest.org/spoofing-calls/) ![Vantage West Credit Union logo featured image](https://vantagewest.org/wp-content/uploads/2025/12/17-scaled.jpg)[ ](https://vantagewest.org/sms-phishing/) - [Alerts](https://vantagewest.org/category/security-fraud/security-alerts/), [Security & Fraud](https://vantagewest.org/category/security-fraud/) ### [SMS Phishing](https://vantagewest.org/sms-phishing/) URGENT ALERT: Two malicious domains, van-tagewest.org and vantageewest.org, have been attempting to contact members via SMS text. Do not enter your credentials on these malicious sites and call 800-888-7882 with... [ Read More ](https://vantagewest.org/sms-phishing/) --- --- ## Cybersecurity ## Information, resources, and tools to help you succeed. --- ## Loop Grid ![Cybersecurity Blog](https://vantagewest.org/wp-content/uploads/2026/10/Blog-Banner-for-Website-Content-47.png)[ ](https://vantagewest.org/cybersecurity-for-arizona-small-businesses/) - [Business Resources](https://vantagewest.org/category/business-resources/), [Cybersecurity](https://vantagewest.org/category/security-fraud/cybersecurity/), [Identity Theft](https://vantagewest.org/category/security-fraud/identity-theft/), [Passwords](https://vantagewest.org/category/security-fraud/passwords/), [Phishing](https://vantagewest.org/category/security-fraud/phishing/), [Scams](https://vantagewest.org/category/security-fraud/scams/), [Security & Fraud](https://vantagewest.org/category/security-fraud/), [Tools & Guides](https://vantagewest.org/category/business-resources/tools-guides/) ### [Cybersecurity for Arizona Small Businesses](https://vantagewest.org/cybersecurity-for-arizona-small-businesses/) Arizona’s local businesses create jobs, support families, and keep neighborhoods strong. Protecting those businesses means protecting the systems, bank accounts, and customer data they use every day. Vantage West Credit... [ Read More ](https://vantagewest.org/cybersecurity-for-arizona-small-businesses/) ![What Is Phishing? How to Spot Email & Text Scams](https://vantagewest.org/wp-content/uploads/2026/08/Blog-Banner-for-Website-Content-35.png)[ ](https://vantagewest.org/what-is-phishing/) - [Cybersecurity](https://vantagewest.org/category/security-fraud/cybersecurity/), [Phishing](https://vantagewest.org/category/security-fraud/phishing/), [Scams](https://vantagewest.org/category/security-fraud/scams/), [Security & Fraud](https://vantagewest.org/category/security-fraud/) ### [What is Phishing? How to Spot Email & Text Scams](https://vantagewest.org/what-is-phishing/) What is Phishing? Don’t take the Bait. Scammers are always looking for new ways to steal personal data, passwords, account numbers, and banking credentials. These cybersecurity tips can help you... [ Read More ](https://vantagewest.org/what-is-phishing/) ![Cybersecurity awareness tips for credit union members](https://vantagewest.org/wp-content/uploads/2025/12/Cybersecurity-Carousel.png)[ ](https://vantagewest.org/episode-1-passwords-passphrases/) - [Podcasts](https://vantagewest.org/category/security-fraud/podcasts/) ### [Episode 1: Passwords & Passphrases](https://vantagewest.org/episode-1-passwords-passphrases/) [ Read More ](https://vantagewest.org/episode-1-passwords-passphrases/) ![Person using online banking on a laptop](https://vantagewest.org/wp-content/uploads/2017/10/AdobeStock_85619102-1-scaled.jpeg)[ ](https://vantagewest.org/data-security-basics-10-easy-steps-digital-self-defense/) - [Cybersecurity](https://vantagewest.org/category/security-fraud/cybersecurity/), [Security & Fraud](https://vantagewest.org/category/security-fraud/) ### [Data Security Basics: 10 Easy Steps for Digital Self Defense](https://vantagewest.org/data-security-basics-10-easy-steps-digital-self-defense/) We race through today’s world leaving a trail of data behind us, from information about which cat videos we’ve enjoyed to personally identifiable information that cyber criminals can use to... [ Read More ](https://vantagewest.org/data-security-basics-10-easy-steps-digital-self-defense/) ![Financial wellness coaching session](https://vantagewest.org/wp-content/uploads/2023/10/AdobeStock_182063744-scaled-1.jpeg)[ ](https://vantagewest.org/staying-safe-while-shopping-online/) - [Cybersecurity](https://vantagewest.org/category/security-fraud/cybersecurity/), [Security & Fraud](https://vantagewest.org/category/security-fraud/) ### [Staying Safe While Shopping Online](https://vantagewest.org/staying-safe-while-shopping-online/) Online shopping has revolutionized the way that we search for, buy, and sell products and services. You can now go grocery shopping without ever getting up off of the couch.... [ Read More ](https://vantagewest.org/staying-safe-while-shopping-online/) --- ## Ready to Grow With Arizona’s Leading Credit Union? Whether you’re opening your first account or financing your next expansion, Vantage West delivers competitive rates, fast local decisions, and guidance that keeps your business moving forward. [Get Started](#)