Make a Payment

Federally insured by NCUA

Making a payment to your Vantage West loan has never been easier. We offer a variety of options to help with payments and account management. Select the option that works best for you.

Vantage West Online Banking

Once registered for secure Online Banking account access online or using the mobile app, payments to Vantage West can be made using existing Vantage West accounts or by adding external financial institution accounts to pay from.

Paying From A Vantage West Account
  1. Log in to your Vantage West account online
  2. On Desktop, locate the desired loan and click Pay Now, or click on Transfers & Pay 
  3. In the Mobile App, tap Transfers>Make a Transfer
  4. Select the account to pay from, the loan you would like to pay, the amount, and payment date
Paying From an External Financial Institution
  1. Log in to your Vantage West account
  2. Follow the steps above but select your desired external account in the “From” drop-down list (this will require setup, see External Financial Institution Account Setup below)

External Financial Institution Account Setup:

These accounts require setup before they will be available for use. User disclosure and agreement is required to be reviewed and accepted prior to using this feature. Once the account is validated, it will appear under the “From” options in Transfers.

    1. Log in to your Vantage West account
    2. Select Transfers & Pay
      1. Click Add an Account. Pop-ups may need to be enabled to display.
    3. On Mobile select the Add Account tile.
    4. Select the first external account option which is the preferred method to add the account instantly.
    5. Select your financial institution from the options provided or search. Once selected, follow the on screen prompts
    6. After verification has been completed, select the account you wish to add. That’s it! The account is now available as a transfer source to move funds to/from. If you do not have a login for your external account or are unable to locate the institution by search, you can still add the account manually with the routing and account number. Please note: This method can take up to three business days.

By Phone

Payments can be made by phone by making a transfer from your existing Vantage West accounts, using our automated payment processing feature, or by speaking to a representative.

Transfer Funds to Make a Payment (No processing fee)

This option is only for transfers between Vantage West accounts

  1. Dial 800.888.7882
  2. Say “Make a Payment” and follow the prompts.
Check By Phone (Processing fees may apply. See fee schedule for additional information.)

To make a payment from another institution:

  1. Dial 866.539.0905
  2. Follow prompts to provide:
      • Vantage West loan information
      • Payment amount
      • Routing number and account number from check

*Payments made via Check by Phone with an agent may incur a processing fee. See fee schedule for additional information.

Alternative Solutions

Mail

Visa Payments

PO Box 15220 Tucson, AZ 85708-0220

All Other Loan Payments
PO Box 15159 Tucson, AZ 85708-0159

 

In Person

View our branch locations and hours. Can’t make it to a Vantage West branch? Search nearby financial institutions that participate in shared branching near you. There are thousands of nationwide locations!

Payment with ATM/Debit card:

*Note that the loan share needs to be connected to the ATM/Debit Card.  If the share is not connected, any Relationship Banker or Virtual Relationship Banker can assist.

  1. Insert ATM/Debit card
  2. Enter pin
  3. Select deposit 
  4. Select cash or checks
  5. Insert cash/check and select continue
  6. Confirm amount then select finished deposit
  7. Select share where the loan payment/deposit should go
  8. Select to print receipt or not
Disclosures

1No fee to make payments to your Vantage West Signature Rewards Visa or Vantage West Platinum Visa credit cards.