Username Update
Federally insured by NCUA
Help Us Protect You.
UPDATE YOUR ONLINE BANKING USERNAME TO ENHANCE ONLINE SECURITY
To Protect our Members, online banking usernames must now be
- At least eight characters and no more than 30 characters
- A combination of letters and numbers
- May not contain personally identifying information (i.e., Account/Member number or Social Security number)
How to change your username
Mobile
- Tap the Menu icon (it looks like three stacked lines).
- Scroll down to Settings.
- Tap on Security. You will see your current username displayed.
- Tap once on your current username.
- Revise your username (at least eight characters, include letters and numbers, and do not include personally identifying information).
- You will receive a prompt via text message, email or other to verify your account.
- Upon verification, you will see the message “Updated Successfully”.
Desktop
- Click My Settings from “Quick Links” at the top right of your dashboard.
- Click the Security tab.
- Select the pencil icon next to your current username.
- Revise your username (at lease eight characters, include letters and numbers, and do not include personally identifying information)
- Click ” Save Changes” .
- You will receive a prompt via text message, email , or other to verify your account.
- Upon verification, you will see the message “Updated Successfully”.
