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Category: Help

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Mobile Wallet FAQ

What is mobile wallet? A mobile wallet lets you store your debit or credit card on your Apple, Google, Samsung, or Garmin device so you can make secure, fast payments

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Government Shutdown Assistance

Temporary Payment Deferral for Eligible Loans Members may call and ask to speak with a Loss Mitigation representative for complete details and assistance: Toll Free: 855-751-7003 Tucson: 520-751-7003 Government Shutdown

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Brochures

Checking Essential Checking for Students Informational SLip refer a friend Business Banking Automated Clearing House (ACH) Payments Brochure and Checklist Business Credit card Cash Management Business Loans Informational Booklet Remote

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Annual Skip-A-Payment

Need a break from your loan payment? Choose to Skip-A-Payment — one per year, per eligible loan. Requests can be processed using our Skip-a-Pay feature in online banking or via

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Make a Payment

Making a payment to your Vantage West loan has never been easier. We offer a variety of options to help with payments and account management. Select the option that works

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Hardship Declaration

Trouble Making Loan Payments? See what options are available to our members to help with financial difficulties or hardships. GET HELP

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Personal Forms & Applications

Written Statement of Unauthorized Transactions Use this form if one of your checks was involved in fraud and a polic report is requested. DOWNLOAD FORM Order or Reorder Checks Need

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Fair Credit Reporting Act

This notice is provided to you in accordance with § 601 et seq. of the Federal Fair Credit Reporting Act (FCRA). In connection with processing your loan application, we will

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Home Mortgage Disclosure Act Notice

HOME MORTGAGE DISCLOSURE ACT NOTICE To obtain HMDA data for a particular year, follow the instructions below. Please contact an employee if you have any questions. For Data from Calendar

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Unlawful Internet Gambling Enforcement Act

Per the Unlawful Internet Gambling Enforcement Act (UIGEA), individual and business members are prohibited from transacting unlawful Internet gambling activities through their accounts at Vantage West Credit Union. Unlawful internet

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Stay informed about the latest scams and fraud tactics by visiting our online Security & Fraud education page. If you have questions or suspect anything unusual, don’t hesitate to contact us.