Vantage West is leading the evolution of branch banking by putting member needs first through advanced self‑service and video‑assisted technology. Speaking at Diebold Nixdorf’s Intersect event, Vantage West shared how its approach blends efficiency with personalized service.

As Jim Jenkins, CISO at Vantage West, explained, “We’re not implementing video because we want video—we’re doing it because our members sometimes need it to complete their transactions.” Joined by peer credit unions, Vantage West highlighted how video banking supports a flexible, hybrid branch model designed to meet members where they are.

Vantage West President and CEO Sandra Sagehorn‑Elliott continues to play a leading role in shaping the credit union technology landscape, following her reelection to the Origence Board of Directors. Her continued service reflects the industry’s trust in experienced credit union leadership to help guide innovation and direction across the cooperative lending ecosystem.

Vantage West celebrated the start of FC Tucson’s new season alongside fans at Corbett’s, marking the kickoff of another year supporting local soccer, youth programs, and the Tucson community.

“We have been partnered with FC Tucson for a decade and this year we’re expanding our partnership to be the official financial partner, and we love what FC Tucson is doing for the community, the excitement they bring, their youth programs are especially close to our heart,” Sagehorn-Elliott said.

Vantage West Credit Union is supporting the Ellie Towne Flowing Wells Community Center as it works to sustain its senior meals program, helping ensure local seniors continue to have access to nutritious meals and essential community resources. The support underscores Vantage West’s ongoing commitment to strengthening the communities it serves—especially for older adults who rely on programs like these to stay healthy and connected.

A handful of regional credit unions pair up with the GoWest Foundation to offer 100% financing for eligible borrowers. Danielle Bridges, senior vice president of mortgage lending and capital markets at Vantage West Credit Union, says participating credit unions made an intentional decision early on to lean into what they do best: lending.

Keysha was recognized as one of BizTucson Magazine’s Next Gen Leaders — Rising Stars to Watch. Webb leads strategic initiatives that expand market reach, deepen member relationships, and drive growth.