Notice Our New Look? Our Improved Website Is Here To Serve You!
Rita Ranch Branch is Closed 12/8 – 12/10.

Knowledge Center:

Security & Fraud

Information, resources, and tools to help you succeed.
Through a window pane, a woman is seen checking her phone.

5 Social Media Scams And How To Avoid Them

With the ability to reconnect with old friends, network, find new hobbies, share a laugh, join a movement, promote products and services, and more, it is no wonder why social

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3 Reasons to Monitor Your Credit Report and How Vantage West Can Help

When you know what’s on your credit report, you can have a better understanding of the factors that make up your credit score. Here are three reasons it’s important to
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Go Phish: What You Need to Know to Protect Yourself from Phishing Scams

As the world increasingly relies on the Internet, hackers are targeting consumers and businesses with phishing emails. Here are ways you can protect your identity and accounts from some prevalent

13 Ways to Protect Yourself Against Fraud During the COVID-19 Pandemic

Fraudsters are using the collective fear surrounding COVID-19 to scam innocent people. Here are precautionary steps from the Federal Trade Commission and Homeland Security Investigations to avoid becoming a fraud

Has Your Account Been Compromised?

If your device, account, or personal information may have been compromised we are here to help!

Start with these simple steps:

  1. Change your online credentials, including your username and password, immediately.

    This can be done in the Settings > Security section of online and mobile banking

  2. Contact us immediately at 800.888.7882

    Describe the situation to us so that we can help find a solution

  3. Have your computer/mobile device scanned for malware

If you have questions on the legitimacy of an email or text message, please contact us:

Alerts

Information, resources, and tools to help you succeed.

Spoofing Calls

Be aware of fraudulent calls. Vantage West will never ask for your PIN, card information including the three-digit code, or online banking password.

SMS Phishing

URGENT ALERT: Two malicious domains, van-tagewest.org and vantageewest.org, have been attempting to contact members via SMS text. Do not enter your credentials on these malicious sites and call 800-888-7882 with

Cybersecurity

Information, resources, and tools to help you succeed.

Episode 1: Passwords & Passphrases

Episode 2: Phishing & Social Engineering

Episode 3: Multifactor Authentication

Episode 4: Software Updates

Data Security Basics: 10 Easy Steps for Digital Self Defense

We race through today’s world leaving a trail of data behind us, from information about which cat videos we’ve enjoyed to personally identifiable information that cyber criminals can use to

Staying Safe While Shopping Online

Online shopping has revolutionized the way that we search for, buy, and sell products and services. You can now go grocery shopping without ever getting up off of the couch.

Ready to Grow With Arizona’s Leading Credit Union?

Whether you’re opening your first account or financing your next expansion, Vantage West delivers competitive rates, fast local decisions, and guidance that keeps your business moving forward.

Recent Alerts

Our Rita Ranch Branch is closed until Wednesday, ITMs are still available. Click Here for Nearby Locations.

We’re proud to bring you a new website that reflects the dedication to technology, information, and account management that serves our existing and prospective members!

Current Notifications

2026 Board Election

Members interested in running for a seat on our Board of Directors are invited to submit their application for nomination by December 31, 2025.

Important note about Website Safety

Stay informed about the latest scams and fraud tactics by visiting our online Fraud Watch page. If you have questions or suspect anything unusual, don’t hesitate to contact us. 

Card System Updates
Have a new card to activate?Call 1-800-631-3197.
Need to change your PIN?Call 1-888-886-0083.

Fraud Alert
Fraudulent activity continues to target our members through text messages, email, and phone calls. To keep your accounts safe, never click on unsolicited links or respond to suspicious texts, emails, or phone calls. Vantage West will NEVER ask for your one-time passcode, card number, PIN, or CVV number. 

Branch Updates
In branch debit card instant issue is currently unavailable.

Appointment Scheduling
Planning to visit a branch? Schedule an appointment online.