Knowledge Center:
Security & Fraud
How to Protect Yourself from Spoofing Calls
Beware of Call Spoofing In recent months, we have seen an increase in the number of spoofing calls targeting Vantage West Credit Union Members. Here is some information to help
Spoofing Calls
Be aware of fraudulent calls. Vantage West will never ask for your PIN, card information including the three-digit code, or online banking password.
SMS Phishing
URGENT ALERT: Two malicious domains, van-tagewest.org and vantageewest.org, have been attempting to contact members via SMS text. Do not enter your credentials on these malicious sites and call 800-888-7882 with
Fraud Watch: Employment Scams on the Rise
Info on the latest scams As the economy crawls back and unemployment continues to be a challenge, many of the most common digital scams unfortunately target those most in need.
Has Your Account Been Compromised?
If your device, account, or personal information may have been compromised we are here to help!
Start with these simple steps:
- Change your online credentials, including your username and password, immediately.
This can be done in the Settings > Security section of online and mobile banking
- Contact us immediately at 800.888.7882
Describe the situation to us so that we can help find a solution
- Have your computer/mobile device scanned for malware
If you have questions on the legitimacy of an email or text message, please contact us:
Report Fraud
Knowledge Center Quick Links
Alerts
Information, resources, and tools to help you succeed.
Spoofing Calls
Be aware of fraudulent calls. Vantage West will never ask for your PIN, card information including the three-digit code, or online banking password.
SMS Phishing
URGENT ALERT: Two malicious domains, van-tagewest.org and vantageewest.org, have been attempting to contact members via SMS text. Do not enter your credentials on these malicious sites and call 800-888-7882 with
Cybersecurity
Information, resources, and tools to help you succeed.
Data Security Basics: 10 Easy Steps for Digital Self Defense
We race through today’s world leaving a trail of data behind us, from information about which cat videos we’ve enjoyed to personally identifiable information that cyber criminals can use to
Staying Safe While Shopping Online
Online shopping has revolutionized the way that we search for, buy, and sell products and services. You can now go grocery shopping without ever getting up off of the couch.