Upcoming Closure: Monday, October 14 all branches, offices, live-chat and call center will be closed for our All-Team Volunteer Day. Access your account 24/7 with online banking, our mobile app or at any external ATM.
Branch Transformations: Our Magee branch location will be closed for construction Monday, October 7 -Wednesday, October 16. The drive thru is now permanently closed. Our Tanque Verde branch will re-open on November 4, 2024.
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In our effort to provide a fully accessible and optimized user experience for all site visitors, Vantage West has taken careful measure to ensure an excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site.
The Vantage West website is monitored and tested regularly by internal resources and by Monsido®, a third-party provider of Web Accessibility testing and monitoring. As issues of accessibility are identified, results of automated and manual testing are managed through the Monsido® Digital Accessibility Platform. As new solutions are discovered to improve the user experience, remediation is tracked through the Monsido® system and fixes are implemented to improve the website user experience.
This website is regularly tested using a variety of assistive technologies.
In partnership with Monsido®, we are proud to offer free web enhancement tools that let you customize your website experience with us. These provide the ability to increase text size, read text to you, and also help those who may have cognitive or physical disabilities to access our website.
The following tools are made available from the Accessibility Icon Button, the Monsido® Page Assist, in the bottom left -hand corner of this website:
This section gives instructions for the website user and how they can adjust the website view to meet their accessibility requirements.
The PageAssist icon appears on the website after the user accepts/rejects cookies:
Hover the mouse pointer over the PageAssist icon for an expanded view of the button:
3. Click X to exit the Personalization Options window and return to the website.
We seek to enhance the user experience for all people with diverse abilities by providing the type of high-quality user experience everyone deserves. Our goal is not only one of inclusion but to also provide a superior user experience for anyone accessing the Vantage West website.
Monsido® and Vantage West continue to collaborate in an ongoing effort to maintain conformance and provide an accessible user experience for all users.
Vantage West Credit Union is committed to ensuring digital accessibility for people with disabilities. We continue to make changes to improve the user experience for everyone and apply the relevant accessibility standards.
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Wherever possible, Vantage West Credit Union will aim to adhere to level AA of the WCAG 2.0 guidelines, which states that sites should be:
In order to ensure accessibility we also:
Technologies relied Upon
As part of our efforts to achieve WCAG 2.0 AA compliance, we use Monsido® as an ongoing monitoring service.
Related Links Web Accessibility Initiative (WAI) Design guidelines for electronic and information technology
Throughout this website, we make use of different third-party websites such as Instagram, YouTube, Twitter, and Facebook to spread news and information about Vantage West products and services. These sites, which are not controlled by Vantage West, may present challenges for individuals with disabilities that we are not able to control or remedy.
As made publicly available, here are the Accessibility Policies provided from these third-party sites:
Online Banking If you are logging in for the first time (or if it has been 6 months since your last log in), use temporary credentials in the box to the right. Once in, you’ll be prompted to set up new credentials.