How do I change my name on my accounts?

To change your name on your account, please visit one of our branches and provide both of the following:

1. Updated government-issued photo ID in your new name; and
2. Original or certified copy of any supporting documents (such as marriage certificate, divorce decree, or other court orders)

Are my accounts federally insured?

Yes. Each account is federally insured by the National Credit Union Administration (NCUA).

You can estimate your coverage by using the NCUA’s Share Insurance Estimator.

Can I use my Vantage West cards (debit or credit) outside the state?

Of course!

Charges from new locations can sometimes trigger fraud alerts that may cause your debit or credit cards to be blocked.
Let us know before you travel to help prevent any unnecessary freezing of your account.
You can quickly notify us through online or mobile banking by clicking on Cards and Security, then Card Control, or by calling us at 800.888.7882.