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Rita Ranch Branch is Closed 12/8 – 12/10.

Category: Security & Fraud

Avoiding “Pig Butchering Scams,” Which Aren’t What You Think

When you hear the phrase “pig butchering,” online scams may not be the first thing that comes to mind! “Pig butchering scams,” or “conversational scams,” are on the rise. While

7 Ways To Spot (And Avoid) Identity Theft

Did you know that thieves can steal more than just physical possessions and money? They can also steal personal information, through identity theft, to gain access to things that they

How to Protect Yourself from Spoofing Calls

Beware of Call Spoofing In recent months, we have seen an increase in the number of spoofing calls targeting Vantage West Credit Union Members. Here is some information to help

Spoofing Calls

Be aware of fraudulent calls. Vantage West will never ask for your PIN, card information including the three-digit code, or online banking password.

SMS Phishing

URGENT ALERT: Two malicious domains, van-tagewest.org and vantageewest.org, have been attempting to contact members via SMS text. Do not enter your credentials on these malicious sites and call 800-888-7882 with

Fraud Watch: Employment Scams on the Rise

Info on the latest scams As the economy crawls back and unemployment continues to be a challenge, many of the most common digital scams unfortunately target those most in need.

Through a window pane, a woman is seen checking her phone.

5 Social Media Scams And How To Avoid Them

With the ability to reconnect with old friends, network, find new hobbies, share a laugh, join a movement, promote products and services, and more, it is no wonder why social

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3 Reasons to Monitor Your Credit Report and How Vantage West Can Help

When you know what’s on your credit report, you can have a better understanding of the factors that make up your credit score. Here are three reasons it’s important to
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Go Phish: What You Need to Know to Protect Yourself from Phishing Scams

As the world increasingly relies on the Internet, hackers are targeting consumers and businesses with phishing emails. Here are ways you can protect your identity and accounts from some prevalent

13 Ways to Protect Yourself Against Fraud During the COVID-19 Pandemic

Fraudsters are using the collective fear surrounding COVID-19 to scam innocent people. Here are precautionary steps from the Federal Trade Commission and Homeland Security Investigations to avoid becoming a fraud

Recent Alerts

Our Rita Ranch Branch is closed until Wednesday, ITMs are still available. Click Here for Nearby Locations.

We’re proud to bring you a new website that reflects the dedication to technology, information, and account management that serves our existing and prospective members!

Current Notifications

2026 Board Election

Members interested in running for a seat on our Board of Directors are invited to submit their application for nomination by December 31, 2025.

Important note about Website Safety

Stay informed about the latest scams and fraud tactics by visiting our online Fraud Watch page. If you have questions or suspect anything unusual, don’t hesitate to contact us. 

Card System Updates
Have a new card to activate?Call 1-800-631-3197.
Need to change your PIN?Call 1-888-886-0083.

Fraud Alert
Fraudulent activity continues to target our members through text messages, email, and phone calls. To keep your accounts safe, never click on unsolicited links or respond to suspicious texts, emails, or phone calls. Vantage West will NEVER ask for your one-time passcode, card number, PIN, or CVV number. 

Branch Updates
In branch debit card instant issue is currently unavailable.

Appointment Scheduling
Planning to visit a branch? Schedule an appointment online.