Notice Our New Look? Our Improved Website Is Here To Serve You!
Rita Ranch Branch is Closed 12/8 – 12/10.

Category: Security & Fraud

Episode 1: Passwords & Passphrases

Episode 2: Phishing & Social Engineering

Episode 3: Multifactor Authentication

Episode 4: Software Updates

Why You Should Consider Using a Password Manager 

Managing passwords in today’s digital world is more critical than ever, especially for credit union members who often juggle multiple financial accounts. A password manager can streamline your online security

Beware the Code: How QR Scams Are Targeting Your Wallet

What are QR Codes? QR codes (Quick Response codes), invented in 1994 by Denso Wave, are matrix barcodes consisting of black squares on a white background. They can store various

How to Protect Yourself from Card Skimming and Shimming

Card skimming and shimming are sophisticated methods used by criminals to steal credit card information and they pose significant risks to consumers. Here’s how you can stay informed and safeguard

Data Security Basics: 10 Easy Steps for Digital Self Defense

We race through today’s world leaving a trail of data behind us, from information about which cat videos we’ve enjoyed to personally identifiable information that cyber criminals can use to

Phishing, Smishing, and Spoofing

We’ve seen an uptick in scams through text, email, and direct messaging that urge users to click on a link that facilitates malware or fraud. Some of these deceptive communications

Staying Safe While Shopping Online

Online shopping has revolutionized the way that we search for, buy, and sell products and services. You can now go grocery shopping without ever getting up off of the couch.

Recent Alerts

Our Rita Ranch Branch is closed until Wednesday, ITMs are still available. Click Here for Nearby Locations.

We’re proud to bring you a new website that reflects the dedication to technology, information, and account management that serves our existing and prospective members!

Current Notifications

2026 Board Election

Members interested in running for a seat on our Board of Directors are invited to submit their application for nomination by December 31, 2025.

Important note about Website Safety

Stay informed about the latest scams and fraud tactics by visiting our online Fraud Watch page. If you have questions or suspect anything unusual, don’t hesitate to contact us. 

Card System Updates
Have a new card to activate?Call 1-800-631-3197.
Need to change your PIN?Call 1-888-886-0083.

Fraud Alert
Fraudulent activity continues to target our members through text messages, email, and phone calls. To keep your accounts safe, never click on unsolicited links or respond to suspicious texts, emails, or phone calls. Vantage West will NEVER ask for your one-time passcode, card number, PIN, or CVV number. 

Branch Updates
In branch debit card instant issue is currently unavailable.

Appointment Scheduling
Planning to visit a branch? Schedule an appointment online.