Notice Our New Look? Our Improved Website Is Here To Serve You!
Rita Ranch Branch is Closed 12/8 – 12/10.

Usernames

Help Us Protect You.

UPDATE YOUR ONLINE BANKING USERNAME TO ENHANCE ONLINE SECURITY

To Protect our Members, online banking usernames should be

  • At least eight characters and no more than 30 characters
  • A combination of letters and numbers
  • May not contain personally identifying information (i.e., Account/Member number or Social Security number)

How to change your username

Mobile

  1. Tap the Menu icon (it looks like three stacked lines).
  2. Scroll down to Settings.
  3. Tap on Security. You will see your current username displayed.
  4. Tap once on your current username.
  5. Revise your username (at least eight characters, include letters and numbers, and do not include personally identifying information).
  6. You will receive a prompt via text message, email or other to verify your account.
  7. Upon verification, you will see the message “Updated Successfully”.

Desktop

  1. Click My Settings from “Quick Links” at the top right of your dashboard.
  2. Click the Security tab.
  3. Select the pencil icon next to your current username.
  4. Revise your username (at lease eight characters, include letters and numbers, and do not include personally identifying information)
  5. Click ” Save Changes” .
  6. You will receive a prompt via text message, email , or other to verify your account.
  7. Upon verification, you will see the message “Updated Successfully”.

Recent Alerts

Our Rita Ranch Branch is closed until Wednesday, ITMs are still available. Click Here for Nearby Locations.

We’re proud to bring you a new website that reflects the dedication to technology, information, and account management that serves our existing and prospective members!

Current Notifications

2026 Board Election

Members interested in running for a seat on our Board of Directors are invited to submit their application for nomination by December 31, 2025.

Important note about Website Safety

Stay informed about the latest scams and fraud tactics by visiting our online Fraud Watch page. If you have questions or suspect anything unusual, don’t hesitate to contact us. 

Card System Updates
Have a new card to activate?Call 1-800-631-3197.
Need to change your PIN?Call 1-888-886-0083.

Fraud Alert
Fraudulent activity continues to target our members through text messages, email, and phone calls. To keep your accounts safe, never click on unsolicited links or respond to suspicious texts, emails, or phone calls. Vantage West will NEVER ask for your one-time passcode, card number, PIN, or CVV number. 

Branch Updates
In branch debit card instant issue is currently unavailable.

Appointment Scheduling
Planning to visit a branch? Schedule an appointment online.