Health Alert

Federally insured by NCUA

COVID-19 Update Page

Effective May 26, 2020, all Members, Associates, and lobby guests entering any Vantage West branch or other location will be required to wear a face mask. Masks are not required for drive-thru, night deposit, or ATM services (where available). Our team continues to sanitize Member-facing surfaces and drive-thru tubes every 30 minutes. We also recommend maintaining a six-foot distance from others, following directional signs where posted, using sanitizer and washing hands frequently, and staying home if you are feeling unwell.

Questions about the COVID-19 stimulus checks? The best place to go is IRS.gov/Coronavirus. We anticipate that as soon as information is available, it will be posted to the IRS website as it was with the first round of stimulus checks.

Branch Hours and Operations

Monday-Friday 9:00am-5:00pm
Saturday 9:00am-1:00pm*

*Base and Tombstone hours are Monday-Thursday 9:00am-4:00pm
Friday: 9:00am-5:00pm

Click here to schedule an appointment online. Appointments also available by calling ahead or while on-site. Branch occupancy limited to no more than 10.

Business Members

Small Business Administration (SBA) assistance available through the Economic Injury Disaster Loans (EIDL) program. Additional information about SBA EIDLs is available at SBA.gov

Business Members now have the ability to apply for assistance from the SBA Paycheck Protection Program (PPP). Additional details on the PPP and Coronavirus Aid and Economic Security (CARES) Act are available at SBA.gov

Member Assistance

Get details about Skip-A-Pay

Additional Resources

(Email) Financial Relief for Small Businesses and Members

(Email) Standing Together During COVID-19

(Email) An Update Regarding COVID-19 (Coronavirus)

A Message from Vantage West’s CEO

Branch Member Services (New Accounts, account changes, loan services) Teller Transactions Phone Number
32nd and Shea In Branch and by appt. In-Branch, Drive-Thru 602.386.2905
Base* In Branch and by appt. In-Branch, Drive-Thru 520.917.8925
Black Canyon In Branch and by appt. In-Branch, Drive-Thru 602.386.2932
Broadway In Branch and by appt. In-Branch, Drive Thru 520.917.8938
Casa Grande In Branch and by appt. In-Branch, Drive-Thru 520.582.1235
Catalina In Branch and by appt. In-Branch, Drive-Thru 520.751.7054
Cooper Square In Branch and by appt. In Branch and by appt. 602.386.2957
Craycroft In Branch and by appt. In-Branch, Drive-Thru 520.917.8913
Dobson Ranch In Branch and by appt. In Branch or by appt. 602.386.2945
First Ave. In Branch and by appt. In Branch or by appt. 520.751.7036
Marana In Branch and by appt. In-Branch, Drive-Thru 520.751.7015
North Stapley In Branch and by appt. In Branch, By Appt. Only 602.386.2970
Northwest In Branch and by appt. In-Branch, Drive-Thru 520.917.8952
Rita Ranch In Branch and by appt. In-Branch, Drive-Thru 520.917.8996
Southwest In Branch and by appt. In-Branch, Drive-Thru 520.917.8945
Tanque Verde In Branch and by appt. In Branch and by appt. 520.917.8907
Tombstone* In Branch and by appt. In-Branch, Drive-Thru 520.457.3569
University In Branch and by appt. In Branch and by appt. 520.917.8984
Wilmot In Branch and by appt. In Branch and by appt. 520.917.8903
Last Updated January 1, 2021. 

Media Contacts

Jill Casey Pintor
Andrew Downin

COVID-19 Federal Stimulus Payment Information

The U.S. Department of the Treasury has begun to deliver payments to eligible recipients of the government stimulus program.

Questions such as these listed below can be best answered by visiting the IRS web site. Vantage West does not have the ability to answer these questions and we will be unable to help you with these questions if you call us.

  • Will I receive a payment?
  • Will my payment be made by direct deposit or paper check?
  • How much will I receive?
  • When will I receive it?

Visit IRS.gov for answers to these questions rather than calling Vantage West.

If you expect to receive your government stimulus payment via direct deposit and want to know when it is available, we recommend you do the following rather than call us.

  • Enroll in online banking and download the Vantage West mobile app so you may review your transaction history and balance at your leisure
  • Set up account notifications to automatically tell you when deposits post to your account. Simply log into online banking and under Settings, select Notifications

Like all financial institutions, Vantage West is experiencing a tremendously high volume of calls at this time and your wait time to speak with an Associate may be significant. We are here to help and appreciate your cooperation so we may serve all Members by using the channels mentioned above.